Shipping policy
Standard Shipping Policy
Thank you for choosing to shop with us! We aim to deliver your order efficiently and on time. Please review our shipping policy below for details on processing times, rates, and responsibilities.
1. Processing Time
- Orders are processed within 1-3 business days (excluding weekends and holidays).
- During high-demand periods, processing may take longer. We’ll communicate any significant delays via email.
2. Shipping Times
- Domestic Shipping: Orders within [country] typically arrive within 5-7 business days after processing.
- International Shipping: Delivery times vary, typically arriving within 10-15 business days after processing.
- All shipping times are estimates and may vary based on the carrier.
3. Shipping Rates
- Domestic Orders: Standard shipping costs $X.XX. Free shipping on orders over $XX.XX.
- International Orders: Rates vary by country and are calculated at checkout. Note that import taxes or customs fees may apply.
4. Order Tracking
- Once your order ships, you’ll receive a tracking number by email to follow your package's progress. Please allow 24-48 hours for tracking information to update.
5. Lost or Stolen Packages
- We are not responsible for lost or stolen mail. If your package is lost or stolen, please contact the carrier directly with your tracking information for assistance.
- For further help, you may reach out to our team at flyoutcastclothing@gmail.com, and we’ll do our best to guide you through the process with the carrier.
6. Incorrect Addresses
- Please double-check your shipping address before completing your order. We’re unable to redirect packages once they’re shipped, and incorrect addresses may result in delays or additional fees.
Questions? Our customer service team is available to help at flyoutcastclothing@gmail.com